FAQs

Sound Septic, Inc

  • How often should I have my septic tank pumped?

    Based on our professional experience, septic tanks typically require pumping every 3 to 5 years. The exact frequency depends on factors such as usage patterns, tank capacity, and household size. We can perform an assessment of your system and provide a customized pumping schedule tailored to your specific needs. Please contact us to arrange an inspection or pumping service.
  • Do you include county inspection or permit fees in your pricing?

    Our pricing structure is comprehensive and includes all necessary county fees, inspections, and permits. We believe in transparent pricing with no hidden costs. The quote we provide is the exact amount you'll pay for our septic pumping and related services. For more detailed information about our pricing, please don't hesitate to reach out to us.
  • How can I tell if my septic tank is full or failing?

    Several indicators suggest your septic tank may be full or experiencing issues. These include slow-draining fixtures, unpleasant odors, sewage backups, and wet or soggy areas in your yard. If you observe any of these signs, it's advisable to contact us promptly for a professional inspection and potential septic pumping service.
  • What's the difference between a septic inspection and pumping?

    Septic pumping involves the removal of accumulated contents from your tank. In contrast, an inspection assesses the overall condition and functionality of your septic system, including the tank and its components. Both services are crucial for maintaining the long-term health of your septic system. If you believe your system requires either service, please contact us to schedule an appointment.
  • Are you licensed and insured?

    Yes, we are fully licensed, bonded, and insured to operate in Thurston, Mason, Grays Harbor, and Lewis counties. This commitment to proper certification sets us apart in an industry that, according to IBISWorld, comprises 7,338 businesses across the United States. For any inquiries about our service areas or certifications, please feel free to contact us.
  • Do I need to be home during the service?

    While your presence is often beneficial, it's not always mandatory for our services. We will communicate with you in advance to clarify any requirements. Our approach involves detailed client communication to ensure you're well-informed throughout the process. For more information about our septic pumping services and procedures, please contact us.
  • What should I avoid putting down my drains with a septic system?

    To maintain your septic system's health, avoid disposing of grease, wipes (even those labeled as flushable), food waste typically meant for garbage disposals, excessive amounts of harsh chemicals, and non-biodegradable items. These substances can lead to system clogs as they don't decompose easily. If you suspect your system needs pumping due to potential clogs, please contact us to schedule an inspection.
  • How long does septic pumping usually take?

    Typically, a standard septic pumping service takes between 45 to 60 minutes. This duration can vary based on factors such as tank size, accessibility, and system condition. We strive to complete our work efficiently to minimize disruption to your septic system's normal operation. For more details about our process, please don't hesitate to contact us.
  • Can you help if I'm buying or selling a home with a septic system?

    We offer certified real estate septic inspections that comply with all state and county regulations. For properties in Thurston County, we can complete and submit the Time of Transfer form on your behalf and provide a pumper's sketch if required. Our goal is to ensure a smooth and compliant process, allowing you to focus on your property transaction with confidence. For more information about our services for home buyers and sellers, please contact us.
  • What areas do you service?

    Our septic pumping and inspection services cover a broad geographical area. We operate throughout Thurston County and serve parts of Mason, Grays Harbor, and Lewis counties. If you're uncertain whether your location falls within our service area, please visit our website or contact us directly for clarification.